Frequently Asked Questions

Find answers to common questions about our automotive services.

Your Questions Answered

We've compiled answers to the most common questions our customers ask about our services, pricing, and processes.

What services do you offer at A1 Muffler Service? +

We offer a comprehensive range of automotive services including muffler repair and replacement, exhaust system repair, catalytic converter service, brake service, oil changes and maintenance, custom exhaust systems, and general automotive diagnostics. We service all makes and models including cars, trucks, SUVs, and motorcycles.

How much do your services cost? +

Our pricing varies depending on the service and your vehicle. We provide free estimates for all services. Typical pricing ranges: muffler repair ($89-$149), muffler replacement ($149-$299), brake service ($129-$399), oil changes ($39-$89), and exhaust system work ($149-$899). We believe in honest, upfront pricing with no hidden fees.

Do you provide warranties on your work? +

Yes! We provide comprehensive quality assurance on both parts and labor for all our services. The specific coverage depends on the service performed and parts used. We clearly explain terms when we provide your estimate and include this information in writing with your service.

How long do typical repairs take? +

Most services are completed the same day. Simple repairs like oil changes take 30-60 minutes, while muffler replacements typically take 2-4 hours depending on your vehicle. More complex exhaust system work may take 1-2 days. We'll give you an accurate timeframe when you arrive and keep you updated throughout the process.

What types of vehicles do you service? +

We service all makes and models including cars, trucks, SUVs, vans, and motorcycles. From classic vehicles to the newest models, our experienced technicians have the expertise and equipment to handle any automotive repair or maintenance need.

Do I need an appointment or can I walk in? +

We accept both appointments and walk-ins. To minimize wait times, we recommend calling ahead to schedule your service. Same-day appointments are often available, and we offer emergency service for urgent repairs. Call us at (918) 542-2325 to schedule or just stop by our shop.

What payment methods do you accept? +

We accept cash, check, and all major credit cards (Visa, MasterCard, American Express, Discover). We also offer payment plans for larger repair jobs to help manage costs. Payment is due upon completion of service unless other arrangements have been made.

Do you use OEM or aftermarket parts? +

We offer both OEM (Original Equipment Manufacturer) and quality aftermarket parts. OEM parts ensure exact fit and performance, while quality aftermarket parts can provide excellent performance at a lower cost. We'll discuss the best option for your vehicle, needs, and budget, and all parts meet or exceed manufacturer specifications.

What areas do you serve? +

We proudly serve Miami, Oklahoma and surrounding communities including Commerce, Quapaw, Peoria, Barnsdall, and all of Ottawa County. Our convenient downtown Miami location makes it easy for customers throughout the region to access our services.

What are your business hours? +

We're open Monday through Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM, and closed on Sunday. We also offer emergency service for urgent repairs. Call us at (918) 542-2325 for emergency assistance outside normal business hours.

Do you provide free estimates? +

Yes, we provide free written estimates for all services. Our technicians will thoroughly inspect your vehicle, explain what needs to be done, and provide a detailed estimate before any work begins. There's no obligation to proceed with repairs once you have the estimate.

Can I wait while my vehicle is being serviced? +

Absolutely! We have comfortable waiting areas with free WiFi, coffee, and a clean, air-conditioned environment. You can also drop off your vehicle and we'll call you when it's ready. Many services can be completed the same day, and we'll give you regular updates on progress.

What should I do if my exhaust system is making noise? +

Unusual exhaust noises can indicate various problems from minor issues to major system failure. It's best to have it inspected as soon as possible. Excessive noise, vibration, decreased performance, or visible damage are all signs that you need professional service. Don't delay - early detection can prevent more expensive repairs.

How often should I have my exhaust system checked? +

We recommend having your exhaust system inspected during routine maintenance visits, typically every 12 months or 15,000 miles. However, if you notice any symptoms like unusual noises, decreased performance, or visible damage, schedule service immediately. Regular inspections can catch problems early and prevent costly repairs.

Do you offer emergency or roadside service? +

Yes, we offer emergency services for urgent automotive problems. If you're stranded with exhaust or brake issues, call us at (918) 542-2325 and we'll do our best to help get you back on the road quickly. While we don't provide roadside service, we can often accommodate emergency drop-offs.

Why should I choose A1 Muffler Service over other shops? +

With over 20 years of experience serving Miami, Oklahoma, we've built our reputation on honest, reliable service. We're family-owned and operated, committed to treating every customer like family. We use quality parts, provide comprehensive warranties, offer same-day service when possible, and stand behind our work with integrity and professionalism.

Still Have Questions?

We're here to help! Call us, visit our shop, or send us a message with any questions about your automotive service needs.

Service Categories

Browse our frequently asked questions by service category.

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Muffler Services

Questions about muffler repair, replacement, and related services.

5 questions

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General Services

Oil changes, maintenance, and general automotive questions.

4 questions

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Shop Policies

Business hours, appointments, payment, and service terms information.

6 questions

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Vehicle Info

What vehicles we service and technical automotive questions.

3 questions

Need Professional Service?

Don't let questions or concerns hold you back. Contact A1 Muffler Service today for expert automotive service you can trust.

Why Our Customers Trust Us

Over 20 years serving Miami, OK
Family-owned and operated business
Certified technicians and quality parts
Comprehensive warranties on all work
Same-day service when possible

Ready to Get Started?

Call us at (918) 542-2325 or visit our shop at 411 N Main St, Miami, OK. We're open Monday through Friday 8AM-6PM and Saturday 8AM-4PM.