Frequently Asked Questions
Find answers to common questions about our automotive services.
Your Questions Answered
We've compiled answers to the most common questions our customers ask about our services, pricing, and processes.
We offer a comprehensive range of automotive services including muffler repair and replacement, exhaust system repair, catalytic converter service, brake service, oil changes and maintenance, custom exhaust systems, and general automotive diagnostics. We service all makes and models including cars, trucks, SUVs, and motorcycles.
Our pricing varies depending on the service and your vehicle. We provide free estimates for all services. Typical pricing ranges: muffler repair ($89-$149), muffler replacement ($149-$299), brake service ($129-$399), oil changes ($39-$89), and exhaust system work ($149-$899). We believe in honest, upfront pricing with no hidden fees.
Yes! We provide comprehensive quality assurance on both parts and labor for all our services. The specific coverage depends on the service performed and parts used. We clearly explain terms when we provide your estimate and include this information in writing with your service.
Most services are completed the same day. Simple repairs like oil changes take 30-60 minutes, while muffler replacements typically take 2-4 hours depending on your vehicle. More complex exhaust system work may take 1-2 days. We'll give you an accurate timeframe when you arrive and keep you updated throughout the process.
We service all makes and models including cars, trucks, SUVs, vans, and motorcycles. From classic vehicles to the newest models, our experienced technicians have the expertise and equipment to handle any automotive repair or maintenance need.
We accept both appointments and walk-ins. To minimize wait times, we recommend calling ahead to schedule your service. Same-day appointments are often available, and we offer emergency service for urgent repairs. Call us at (918) 542-2325 to schedule or just stop by our shop.
We accept cash, check, and all major credit cards (Visa, MasterCard, American Express, Discover). We also offer payment plans for larger repair jobs to help manage costs. Payment is due upon completion of service unless other arrangements have been made.
We offer both OEM (Original Equipment Manufacturer) and quality aftermarket parts. OEM parts ensure exact fit and performance, while quality aftermarket parts can provide excellent performance at a lower cost. We'll discuss the best option for your vehicle, needs, and budget, and all parts meet or exceed manufacturer specifications.
We proudly serve Miami, Oklahoma and surrounding communities including Commerce, Quapaw, Peoria, Barnsdall, and all of Ottawa County. Our convenient downtown Miami location makes it easy for customers throughout the region to access our services.
We're open Monday through Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM, and closed on Sunday. We also offer emergency service for urgent repairs. Call us at (918) 542-2325 for emergency assistance outside normal business hours.
Yes, we provide free written estimates for all services. Our technicians will thoroughly inspect your vehicle, explain what needs to be done, and provide a detailed estimate before any work begins. There's no obligation to proceed with repairs once you have the estimate.
Absolutely! We have comfortable waiting areas with free WiFi, coffee, and a clean, air-conditioned environment. You can also drop off your vehicle and we'll call you when it's ready. Many services can be completed the same day, and we'll give you regular updates on progress.
Unusual exhaust noises can indicate various problems from minor issues to major system failure. It's best to have it inspected as soon as possible. Excessive noise, vibration, decreased performance, or visible damage are all signs that you need professional service. Don't delay - early detection can prevent more expensive repairs.
We recommend having your exhaust system inspected during routine maintenance visits, typically every 12 months or 15,000 miles. However, if you notice any symptoms like unusual noises, decreased performance, or visible damage, schedule service immediately. Regular inspections can catch problems early and prevent costly repairs.
Yes, we offer emergency services for urgent automotive problems. If you're stranded with exhaust or brake issues, call us at (918) 542-2325 and we'll do our best to help get you back on the road quickly. While we don't provide roadside service, we can often accommodate emergency drop-offs.
With over 20 years of experience serving Miami, Oklahoma, we've built our reputation on honest, reliable service. We're family-owned and operated, committed to treating every customer like family. We use quality parts, provide comprehensive warranties, offer same-day service when possible, and stand behind our work with integrity and professionalism.
Still Have Questions?
We're here to help! Call us, visit our shop, or send us a message with any questions about your automotive service needs.
Service Categories
Browse our frequently asked questions by service category.
Muffler Services
Questions about muffler repair, replacement, and related services.
5 questions
General Services
Oil changes, maintenance, and general automotive questions.
4 questions
Shop Policies
Business hours, appointments, payment, and service terms information.
6 questions
Vehicle Info
What vehicles we service and technical automotive questions.
3 questions
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Why Our Customers Trust Us
Ready to Get Started?
Call us at (918) 542-2325 or visit our shop at 411 N Main St, Miami, OK. We're open Monday through Friday 8AM-6PM and Saturday 8AM-4PM.